- About WS Software
We have many WinServ installations in the vending industry. WinServ has well-developed features tailored for the sale and rental of vending machines.
WinServ has been developed in close cooperation with major companies in the computer industry and we have tailor-made adjustments for all possible parts of the business.
Every system is added to the object registry. You specify the installation address, references and other information about the installation. You specify if the customer has a service agreement and/or agreed charges. History is stored per object of all events such as service orders, contract billing etc.
Quickly and easily register a service order related to the current object. Manager delegating service order to the appropriate technician who executes the order and supply information about the case and any used parts etc. The service order is automatically transferred to your ERP-system for billing.
You can manage recurring activities when you know that you must visit the customer more than once a month.
Many of our customers in the vending industry use the webshop functionality in our customer portal application Customer Online. You can then per customer add campaigns and discount agreements directly from WinServ. Perfect for additional sales of daily consumption. Orders from the webshop gets sent directly into WinServ.
Read more about Customer Online