Features
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  • Agreement invoicing

    Create invoices from your customers agreement regardless of whether it is a service fee, leasing or other fees.
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  • Course booking system

    Use WinServs course module combined with training sessions for your customers and staff.
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  • CRM support

    The CRM module is a powerful tool designed for the sales team. Manage appointments, phone calls, meetings etc.
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  • Document management

    Scan documents directly from a network copier/printer to WinServ.
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  • E-mail and SMS support

    Keep good communication with your customers using WinServs e-mail and SMS (text message) functions.
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  • Effective technicians

    Custom created online-tool for efficient technicians. Perform office-related tasks directly from  customer site.
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  • Finance module

    Manage your rental and leasing business with WinServs finance module.
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  • Manage your quotes and orders

    In WinServ you can create dynamic quotes connected to Word templates.
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  • Object managament

    Manage your objects in WinServ. Connect your object to a model type to automatically retrieve base settings.
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  • Project management

    The project module in WinServ lets you create preliminary calculations ans easy follow-up of projects.
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  • Rental system

    Manage your rental property with WinServs rental module. Access to custom rental calendar with an overview of the objects.
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  • Scheduled service orders

    Create automatic service orders within a predetermined range. Monitor these orders through a special service order queue.
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  • Service contract management

    Register your service contracts with either fixed or variable fees. Support for multiple counters.
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  • Service order management

    WinServ offers a robust management of service requests. Register manually or use "Drag & drop" in the calendar.
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  • Statistics/history

    WinServ automatically collects the statistics/history and offers a variety of report options.
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  • Stock and inventory

    Use WinServs built-in storage management system. It handles both central warehouse and your technician's car stock.
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  • Survey tools

    With a built-in survey tool, you can follow up on installed object and service orders.
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  • Time reporting

    Obtain a full time reporting tool and manage your employees' work in WinServ.
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Features
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DocuPartner AB, in Stockholm, is a customer to WS Software AB since more then 7 year, have now upgraded their WinServ to latest version. DocuPartner is offering complete solutions within the document print management. In the beginning we used WinServ only for service agreement management and we have successively increased our use of WinServ. Today WinServ is central for alla our business, service, salesupport, ordermanagement. All our employee work in WinServ and all customer information is stored and then sent to our ERP system. Magnus Cramne Chief Financial Officer Read more about Docupartner www.docupartner.se
Canon is a the world leader in information and imaging. WinServ is used in Sweden and other countries as the main service management system. Already 1990, Canon installed the first version of WinServ and now more than 30 Canon Buisness Centers around the world use WinServ for billing of contracts and service order management.
Varmt och Skönt AB specializes in the installation of air-source heat pumps and is the largest independent installation company of air-source heat pumps in Sweden. Varmt och Skönt AB works with most major retail stores - Bauhaus, K-Rauta, Home Appliances and a large number of independent stores. Varmt och Skönt AB use WinServ and related products since 2009 with great satisfaction. Customer Online Varmt och Skönt AB files their cases to WinServ Customer Online and can follow the cases step by step until completion. The end customer in turn receives information via mail, e-mail and text messages. Service Engineer Varmt och Skönt AB also uses WinServ Service Online for their technicians allowing them to receive service orders via their smart phones. Leif Johansson, Director of Sales
Jede is one of the largest suppliers of complete coffee solutions. In Sweden, from Kiruna in the north to the south, spread out over 31 locations. Jede is one of the few providers nationwide. Jedes' headquarter is in Mariestad and they are a part of the Nestlé Group. Besides Jede - also Kaffeknappen, Nestlé Professional, and the Swedish "Glassbilen" is in the Nestlé Group. WinServ is used both in Sweden and in other countries. Jede uses WinServ both for goods and supplies and for management of service requests. Jedes' engineers receive their assignments in their iPhones. Tony Holmqvist - IT Manager
Almroth Express & Åkeri AB has during more than 70 years performed a variety of transport tasks. Almrotn Express & Åkeri AB's ambition is to be the obvious choice within their business environment. By having satisfied clients and employees, Almroth Express & Carter AB has built up long-term relationships with their customers.. Almroth Express & Åkeri AB use WinServ to register the transport operations and to delegate work to the drivers. After completed work, the driver updates the times and miles, and the order gets transferred to Almroth Express & Åkeri AB's financial systems for billing.
Office management makes the life easier for your company and your employees by offering a complete solution for document management, telephony, visual communication, information technology, conference room equipment, voice management, beverage machines and office supplies. Things that most people need and should work with minimal effort. One of the most successful document management companies Office Managament AB uses WinServ as their service management system. The technicians uses mobiletelphones for their access to WinServ from the field.
Larmcenter AB supplies security solutions for better protection against fire, theft and robbery. Larmcenter AB is certified by SBSC (Swedish fire and safety certification). Larmcenter AB offers everything from simple alarm system for homes to fully integrated security solutions for large businesses and shopping malls. Larmcenter AB is since 1992 members of the trade organization Swelarm. Larmcenter AB has used WinServ for their operations since 2003 and are documenting everything in WinServ. Larmcenter AB continuously find new useful features in the system. The technicians recieves their missions via mobile phones to speed up the billing procedures. Mattias Landström, MD