Support
Video tour

Support

If you want support in any of our products in the WinServ family please contact us:

Telephone +46 (8) 669 04 44
Fax +46 (8) 84 30 79
E-mail support@wssoftware.se

Remote support

Start remote support

Open times CET

Days 08:00 – 17:00 (Lunch 12:00 – 13:00)

Holidays

We have closed during the following days in 2012:

2012-04-05 Thursday Easter
2012-04-06 Friday Good Friday
2012-04-09 Monday Easter
2012-06-06 Wednesday Swedish national day
2012-06-24 Wednesday Midsommer
2012-12-24 Monday Christmas
2012-12-25 Tuesday Christmas day
2012-12-26 Wednesday 2nd Christmas day
2012-12-31 Monday New year

The day before holiday we close at 15:00 CET

Don´t forget that you can follow your case on our Customer Online
support

Latest news

Show all
iStock_000013528403Medium Here are a some tips for your contract invoicing in WinServ. Remember: 1) To set the correct year if you are already invoicing next years contracts. 2) To click Print Selection before clicking Create invoice. 3) To select the periods to …
aside Today we released the 2011.2 version of WinServ. We have made over 300 improvements and added some great new functionality. The new version is avaliable in WinServ Update.
MS_exchange We proudly present our new integration between WinServ and Microsoft Exchange. The new WinServ-Exchange Connector synchronizes contacts, to-dos, service orders and time transactions between WinServ and your Microsoft Exchange server. To-dos work both ways. If you create a to-do in …
wscopy We’ve created an amazing tool for creating WinServ integrated Word templates. An easy way to create elegant quotes, letters, service documentation or whatever you see fit. Create a Word document with a layout of choice. Then right click on a …
Features
Live demo


DocuPartner AB, in Stockholm, is a customer to WS Software AB since more then 7 year, have now upgraded their WinServ to latest version. DocuPartner is offering complete solutions within the document print management. In the beginning we used WinServ only for service agreement management and we have successively increased our use of WinServ. Today WinServ is central for alla our business, service, salesupport, ordermanagement. All our employee work in WinServ and all customer information is stored and then sent to our ERP system. Magnus Cramne Chief Financial Officer Read more about Docupartner www.docupartner.se
Jede is one of the largest suppliers of complete coffee solutions. In Sweden, from Kiruna in the north to the south, spread out over 31 locations. Jede is one of the few providers nationwide. Jedes' headquarter is in Mariestad and they are a part of the Nestlé Group. Besides Jede - also Kaffeknappen, Nestlé Professional, and the Swedish "Glassbilen" is in the Nestlé Group. WinServ is used both in Sweden and in other countries. Jede uses WinServ both for goods and supplies and for management of service requests. Jedes' engineers receive their assignments in their iPhones. Tony Holmqvist - IT Manager
Varmt och Skönt AB specializes in the installation of air-source heat pumps and is the largest independent installation company of air-source heat pumps in Sweden. Varmt och Skönt AB works with most major retail stores - Bauhaus, K-Rauta, Home Appliances and a large number of independent stores. Varmt och Skönt AB use WinServ and related products since 2009 with great satisfaction. Customer Online Varmt och Skönt AB files their cases to WinServ Customer Online and can follow the cases step by step until completion. The end customer in turn receives information via mail, e-mail and text messages. Service Engineer Varmt och Skönt AB also uses WinServ Service Online for their technicians allowing them to receive service orders via their smart phones. Leif Johansson, Director of Sales
Office management makes the life easier for your company and your employees by offering a complete solution for document management, telephony, visual communication, information technology, conference room equipment, voice management, beverage machines and office supplies. Things that most people need and should work with minimal effort. One of the most successful document management companies Office Managament AB uses WinServ as their service management system. The technicians uses mobiletelphones for their access to WinServ from the field.
Almroth Express & Åkeri AB has during more than 70 years performed a variety of transport tasks. Almrotn Express & Åkeri AB's ambition is to be the obvious choice within their business environment. By having satisfied clients and employees, Almroth Express & Carter AB has built up long-term relationships with their customers.. Almroth Express & Åkeri AB use WinServ to register the transport operations and to delegate work to the drivers. After completed work, the driver updates the times and miles, and the order gets transferred to Almroth Express & Åkeri AB's financial systems for billing.
Canon is a the world leader in information and imaging. WinServ is used in Sweden and other countries as the main service management system. Already 1990, Canon installed the first version of WinServ and now more than 30 Canon Buisness Centers around the world use WinServ for billing of contracts and service order management.
Larmcenter AB supplies security solutions for better protection against fire, theft and robbery. Larmcenter AB is certified by SBSC (Swedish fire and safety certification). Larmcenter AB offers everything from simple alarm system for homes to fully integrated security solutions for large businesses and shopping malls. Larmcenter AB is since 1992 members of the trade organization Swelarm. Larmcenter AB has used WinServ for their operations since 2003 and are documenting everything in WinServ. Larmcenter AB continuously find new useful features in the system. The technicians recieves their missions via mobile phones to speed up the billing procedures. Mattias Landström, MD